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Buying Advice Laptop
Many people choose
laptops using the Windows operating system because it's what
they've always used, but Apple's Mac OS is a fine
alternative. In recent subscriber surveys, consumer reports
found Apple's technical support to be top-notch. According
to another survey, we also found that Apple computers were
less susceptible to most viruses and spyware than
Windows-based computers. Among Windows laptops, Lenovo's
tech support is above average. Dell's support is improving.
Buy à la carte. Dell and Gateway pioneered the notion that
every computer can be tailored to an individual's needs.
Configure-to-order is now common practice for laptops as
well as desktops.
Menus show you all the options and let you see how a change
affects the overall price. You might decide on a
less-expensive processor, for example, but spend more for
wireless capability or better graphics. Configure-to-order
will often give you choices you won't get if you buy an
off-the-shelf model. And it means less chance of overlooking
important details. But be sure to double-check your choices
before ordering, and look for unwanted items that some
manufacturers include by default.
You can also purchase a computer off the shelf. (You can do
the same online if you opt for the default choices of
equipment the manufacturer offers.) Most retail
configurations are quite robust, except for graphics.
Downplay the processor speed. Current processors deliver all
the speed most people need. Spend your money on more memory.
Ergonomics can make or break a laptop. Look for a slightly
tilted keyboard with keys that don't feel mushy. Touchpad
should be large enough so your finger can cover the span of
the screen without repeatedly lifting it, and touchpad
buttons should be easy to find and press. The touchpad
should also have a dedicated scroll area.
The laptop shouldn't get hot during use (89 to 100 degrees
is a good range), and it should run quietly. Ideally,
devices such as optical drives should be in front for easy
access. Glossy screens are now standard on most laptops.
Several have added antireflective coatings, with mixed
results.
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Laptop Buying Guide
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